MyProximus

All of Proximus in your pocket!

With the My Proximus app, you stay in control of your products and services anytime and anywhere. In a nutshell, it allows you to:

• keep track of your monthly data usage, calling minutes and text messages, or check your credit balance;

• buy an additional mobile data volume if you have exceeded the data volume included in your mobile subscription;

• consult and pay your bills directly via the app;

• check or change the rate plan you have subscribed to;

• order mobile or TV options and manage those you have already activated;

• top up your or a family member's Pay Go card;

• view any appointments you have made with one of our technicians;

• keep track of your orders;

• manage several accounts;

• easily manage the details linked to your account: change your profile photo, access your confidentiality settings, etc.

• get access to exclusive deals and contests with Enjoy

• discover additional services for your smartphone (insurance, recycling, etc.)

• use additional practical services (mobility, energy, etc.)

• easily find a solution to your problem thanks to our different support channels: chat, FAQs, helpline, tutorials, etc.

Thank you for your support and suggestions! Your feedback is very important to us and allow us to make the right improvements to our app. 😊